Game License and Service Agreement
Welcome to enjoy the online games provided by Lesser Panda Limited .
Our company will follow the relevant national regulations on online game management, advocate the slogan of "protecting the health of minors and creating a green online game environment", and strive to provide players with better services.
We suggest players to fill in their real name and ID number and other related information when applying for a user account, so as to better experience the game services brought to you by our company.
Important Notes.
I. Before using the mobile game software (hereinafter also referred to as "Game Software") and related services provided by the Company ("Mobile Game Software and Related Services" hereinafter also referred to as "Game Services"), users should read the terms and conditions in this Game License and Service Agreement (hereinafter also referred to as "Agreement") carefully. Please read the terms and conditions of this Game License and Service Agreement (hereinafter also referred to as the "Agreement") carefully before using the Game Software (hereinafter also referred to as the "Game Software") and related services (hereinafter also referred to as the "Game Services"). In particular, the Company reminds the User to carefully read all the terms of this Agreement, especially the terms that exclude or limit the Company's liability (such terms usually contain words such as "no liability", "no obligation", "no guarantee", etc.), and the terms that limit the User's liability (such as "no liability", "no guarantee", etc.). (such as "no liability", "no obligation", "no warranty", etc.), terms limiting the rights of users (such terms usually contain the words "shall not", "shall not", "no right", etc.), legal These terms shall be applied to the maximum extent permitted by Chinese law, and such terms are usually marked in red.
2. If the user does not agree to any of the terms of this agreement, he/she shall not install or use the game software or enjoy the game services. Once the user clicks "Accept" and installs the game software, or registers, starts using and/or continues to use the game service, the user is deemed to have agreed to and accepted all the terms and conditions of this Agreement. Thereafter, you may not raise any form of defense for not reading/not agreeing to the content of this Agreement or similar reasons.
3. The user has the right to monitor whether the Company and the Company's staff provide services to the user in accordance with the standards announced by the Company during the period of receiving game services, and may also make comments and suggestions related to the Company's products and services to the Company at any time.
If the user is under 18 years of age, he/she must read this agreement accompanied by a guardian and can enjoy the game services provided by the Company only after obtaining the guardian's consent to the user's behavior of enjoying the game services provided by the Company and all the terms and conditions of this agreement.
4. The conclusion, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China and shall exclude the application of all other conflicting laws.
This Agreement is entered into in Minhang District, Shanghai. If any dispute arises between the parties regarding the content of this Agreement or its implementation (including but not limited to contractual or other intellectual property disputes), the parties shall negotiate amicably to resolve it; if the negotiation fails, the parties agree to submit to the jurisdiction of Shanghai Minhang District People's Court and deal with it.
Article 1 -Signatories to the Agreement
This agreement is signed between the following parties:
1. Company. That is, our company which is Lesser Panda Limited. The company may provide you with game services through its own websites and platforms, and partners' websites and platforms.
2. You, also known as "player" or "user". That is, through the legal channels provided by the company, the natural person who has obtained the authorization of the company for non-commercial use to install and use game software or receive game services.
Article 2- Definitions and Explanations
In the absence of any indication to the contrary, the following terms shall have the following meanings.
1. Game Software: means the mobile game software (including any adapted version that can be operated on mobile smart devices) provided by the Company, as well as updates, upgrades, patches, data sheets, etc. related to such mobile game software. It may also include relevant web servers, websites (including but not limited to the official website or official forum of the mobile game), electronic media, printed materials or electronic documents, etc.
2. Game services: refers to the online operation services provided by the Company to you in relation to the aforementioned game software, and includes the game software itself.
3. Value-added service tokens: refers to a virtual prop designed by the Company to meet the normal transaction and communication needs of players in the game services, which can be obtained through RMB exchange and other means, and can be used to exchange for various value-added services specified in the game, and is limited to use and circulation in the specific game.
Article 3- Declaration of Intellectual Property Rights
1. The Company enjoys all the legal rights and interests of the game software of the Company (including but not limited to the computer software copyright, artwork copyright and patent rights and other intellectual property rights, the right to operate the game software, etc.), or has obtained legal authorization from the legal right holder, so that it has the right to provide the game software and game services of the Company to the users.
2. The text, LOGO (graphics) of "the Company" embodied in the game services, as well as the text, LOGO (graphics) used in the specific services to identify the name and source of the services (including but not limited to the name, LOGO, ICON of the game services, the name, LOGO, ICON of the game software developer, etc.) belong to the Company. ICON, etc.) belong to the trademarks or registered trademarks of the Company and/or its affiliated companies or partner companies in China and/or other countries/regions.
3. The Company's game services may involve the intellectual property rights of third parties, if such third parties have requirements for you to use such intellectual property rights in the Company's game services, the Company will inform you of such requirements in an appropriate manner, and you shall comply with such requirements.
4. The rights not explicitly granted to you in this agreement are reserved by the Company.
Article 4 - Game Software Use License and Restrictions
1. Subject to the user's agreement to accept all the terms and conditions of this Agreement, the Company agrees to grant the user a non-commercial, revocable, changeable, non-exclusive, non-transferable and non-sub-licensable right to use the Game Software and the Game Services. The User may install the Game Software on a mobile smart device for personal use within the scope of the license and run a copy of the Game Software in the manner specified by the Company and enjoy the services provided by the Company.
The license granted by the Company to the User based on this Agreement is for personal use. If the User needs to use the Game Software and Game Services outside the scope of personal use or use the Game Software and Game Services for any commercial purposes, the User should contact the Company and obtain separate authorization from the Company. Any installation, use, access, display, operation and commercial use without the Company's permission is an infringement of the Company's rights.
2. Unless otherwise agreed in this Agreement, the User shall not perform the following acts (either for profit or non-profit) without the Company's prior written consent.
(1) Copy, rip, de-compile, disassemble, disseminate and display all or part of the program, manual and other graphic and audio materials of the Game Software, or reverse engineer any function or program of the Game Software.
(2) To publicly display and play all or part of the game software/game services.
(3) Rent or sell the game software or use the game software for any profit-making activities.
(4) Modify or cover up the service name, company logo, trademark (or) copyright information, other intellectual property rights notices, etc. on the content of the game software programs, images, animations, packaging and manuals, etc.
(5) Other acts that violate trademark law, copyright law, computer software protection regulations and relevant laws and regulations, and international treaties.
Article 5 -Tariff Policy
1. The Company has the right to decide the charging methods and tariff standards of the game software and game services, and the Company has the right to determine different charging methods and tariff standards for the game software and game services at different stages, and the Company has the right to adjust the tariff policy at any time as needed.
The specific charging methods and tariff standards, including but not limited to the charging standards of game software, the right to use virtual items in the game and the specific charging standards of value-added services (if any), etc., are promulgated by the Company in the form common to the online game industry on the game modules such as APP STORE or other APP publishing channels, in-game prop mall and prop purchase interface.
Users are obliged to read carefully before choosing, once they choose to download the game software, purchase the right to use the relevant virtual goods or accept the relevant services, it means that they have fully understood and accepted the corresponding charging methods and tariff standards.
2、The Company has the right to establish, add and modify value-added services and issue value-added service tokens in the game according to the needs.
The value-added service tokens are obtained by exchanging RMB into value-added service tokens, and once RMB is exchanged into value-added service tokens, the RMB is considered to have been used, and the value-added service tokens cannot be exchanged into RMB; the value-added service tokens are used to purchase the right to use the relevant virtual props or receive the relevant value-added services.
In the case that the user purchases the right to use the virtual item or receives other value-added services as a chargeable item, if the effective period of use of the virtual item or the effective period of service of the value-added services (regardless of whether the user has actually used or enjoyed the services) is exceeded, or the effective number of uses or services is exceeded, the Company has the right to take measures to cancel the user's right to use the above virtual item or stop providing Value-added services.
Article 6 -Game Virtual Goods
1. The game virtual goods (or "virtual goods") include but not limited to game characters, resources, props (including but not limited to weapons, mounts, pets, equipment, etc.), the ownership of which belongs to the Company, and the user can only use them in accordance with the rules of the game in accordance with the law. 2、All kinds of virtual goods in the game, if there is no special mark on the use period, the default user can continue to use them after obtaining the right to use until the termination of the corresponding game service; if there is a special mark on the use period, the use period is based on the special mark. If there is no special marking on the usage period, the user can use it continuously after obtaining the usage right until the termination of the corresponding game service by default; if there is special marking on the usage period, the usage period shall be subject to the special marking period, and if the usage period is exceeded, the Company has the right to withdraw the usage right at any time without notice to the user (The usage period will not be interrupted or suspended for any reason. )
Article 7 -User account registration, use and storage
1. Registered users promise to register their game accounts or other partner accounts approved by the Company with their real identities and accept the game with such accounts (hereinafter also called "user accounts"). The user agrees to use the true and accurate personal information provided by the user as the only evidence to determine the user's association with the game account and the user's identity.
2. User account use and storage
(1) According to the agreement of the necessary terms and conditions, the Company has the right to examine whether the identity information provided by you during registration is true and valid, and shall actively take reasonable measures such as technology and management to ensure the safety and validity of the user account; you are obliged to keep the user account and password properly, and use the user account and password correctly and safely. If any party fails to fulfill the above obligations and causes damage to your civil rights or those of others due to the loss of your user account password or theft of your user account, you shall bear the legal responsibility arising therefrom.
(2) You have the right and responsibility for the actions arising from the user account held by you according to the law.
(3) Once it is found that the user account or password is illegally used by others or has abnormal use, you shall promptly deal with it according to the processing method announced by the account service provider and have the right to promptly notify the game service provider of the Company to take measures to suspend the login and use of the user account.
(4) If the Company takes measures to suspend the login and use of the user account according to the user's notice, the Company shall require the user to provide and verify the valid personal identity information or proof consistent with his registered identity information.
(5) If the Company verifies that the valid personal identification information or proof provided by the user is consistent with the identity information registered, the Company shall take timely measures to suspend the login and use of the user's account.
(6) If the Company violates the agreement in the preceding paragraph (5) and fails to take timely measures to suspend the login and use of the User's account and, as a result, causes damage to the User, the Company shall bear the corresponding legal responsibility.
(7) If the user does not provide his or her valid personal identification information or proof, or if the valid personal identification information or proof provided by the user is inconsistent with the identity information registered, the Company shall have the right to refuse the user's request as stated above.
(8) If the user provides the Company with valid personal identification information or proof that is consistent with the registered identity information in order to protect his or her legitimate rights and interests, the Company shall provide the user with necessary assistance and support such as proof of account registrant and original registration information in accordance with the law, and provide relevant evidence and information materials to relevant administrative organs and judicial organs as needed.
(9) If the user has not logged into the game for 365 consecutive days, the Company has the right to take measures to delete the user account and any records of the user account in the game database (including but not limited to characters, levels, virtual items, value-added service tokens and other data information) from 24:00 on the day of the 365th day, and the deleted data information cannot be restored.
3. If you choose to quickly log into the game without registering your user account through "Quick Game", "Guest" or other similar convenient modes (hereinafter referred to as "Quick Mode") If you do not bind your user account, once you uninstall or reinstall our game software, or if your mobile smart device is damaged and the game software cannot be started normally, all your game data and top-up records in the fast mode will not be checked and recovered.
Article 8 -User Information Protection and Collection
1. When the Company requires users to provide information related to their personal identity, it shall disclose its privacy protection policy and personal information utilization policy to users in a clear and obvious manner in advance, and take necessary measures to protect the safety of users' personal information.
The Company shall not provide, disclose or share the user's name, valid personal identification number, contact information, home address and other personally identifiable information in the user's registration data to any third party without the user's permission, except in the following cases.
(1) The user or the user's guardian authorizes the Company to disclose.
(2) Where the Company is required by relevant laws to disclose it.
(3) Where the Company is required by judicial or administrative authorities based on legal procedures to provide it.
(4) When the Company files a lawsuit or arbitration against the user in order to defend his or her legitimate rights and interests.
(5) When the user's personal identification information is provided at the lawful request of the user's guardian.
In order to protect the user's privacy and regulate the use of the user's personal information, the Company has formulated the Online Game User Privacy Protection and Personal Information Utilization Policy, and the user is requested to read the contents of the policy in detail.
2. In addition to the aforementioned personal information, you agree and authorize the Company to collect your other necessary information based on security, user experience optimization and other considerations, but the Company can only collect and use such information for the purpose of fulfilling this agreement.
Article 9 - Obligations of the Company
1. The Company agrees to provide users with the Company's game services through the mobile Internet network in accordance with this Agreement.
2. The Company keeps the top-up records of the game virtual currency for a period of 180 days from the date of the user's top-up.
3. In the process of using the Company's game virtual currency, the user has the right to request the Company to assist in retrieving the game virtual currency top-up records and transfer records, and the Company shall require the user to provide and verify the valid personal identity information or proof consistent with his registered identity information, and the Company shall assist in verifying that the valid personal identity information or proof provided by the user is consistent with the registered identity information Provide. If the user does not provide valid personal identification information or proof, or if the valid personal identification information or proof provided by the User is inconsistent with the identity information registered, the Company shall have the right to refuse the user's aforementioned request.
Article 10 - Obligations of users
1. The user shall equip himself/herself with the necessary equipment for accessing the Internet, including but not limited to mobile smart devices (including but not limited to cell phones, tablets), wireless routers or other necessary Internet devices.
2. The user shall bear the cost of telecommunications and network usage related to this service.
3. To comply with the agreement of this agreement, other relevant rules and systems (including but not limited to the terms of service of the game account that the user clicks to agree, and the rules announced by the Company on the official website of the game or in the game, etc.)to comply with the relevant laws and regulations of the People's Republic of China (if the user is a user outside the People's Republic of China, he/she should also comply with the laws and regulations of the country or region to which he/she belongs).
Article 11- Inappropriate game behavior
1. Users shall bear their own responsibilities involved in the content of the information they publish. In particular, users shall not publish the following contents.
(1) Those that oppose the basic principles determined by the Constitution of the People's Republic of China
(2) Those that endanger national security, leak state secrets, subvert state power, or undermine national unity
(3) Those that damage national honor and interests
(4) inciting ethnic hatred, ethnic discrimination, and undermining national unity
(5) Undermining the state's religious policy and promoting evil cults and feudal superstitions
(6) Spreading rumors, disturbing social order and destabilizing society
(7) Those who spread obscenity, pornography, gambling, violence, murder, terror or abetting crime
(8) Insulting or slandering others and infringing on their legitimate rights and interests
(9) Promoting or abetting the use of external plug-ins, self-service, and Trojan horse-related content.
(10) Publish any home page address or link that the Company reasonably judges to be inappropriate or that the Company does not approve of, including software or files.
(11) Containing other contents prohibited by the laws and administrative regulations of the People's Republic of China.
2. Users shall not use the game software, game services or participate in game activities through improper means or other unfair means.
Users shall not interfere with the Company's normal provision of software and services, including but not limited to: attacking or invading the Company's web server or overloading the web server; cracking or modifying the Company's game software programs provided by the Company; attacking or invading the Company's game server/game server-side programs or overloading the game server; making, releasing, spreading or using any form of game fairness hindering Auxiliary tools or programs (including but not limited to "plug-ins", "plug-ins" refers to all programs that are independent of the game software and can affect the game operation while the game is running, including but not limited to simulating the user's operation, changing the operation environment, modifying data (all types). Users shall not: use loopholes and bugs (bugs) of the program to disrupt the normal operation of the game or spread such loopholes or bugs (bugs); unreasonably interfere with or obstruct others from using the software and services provided by the Company; use the Company's software through abnormal or illegal ways (including but not limited to using the game software to log in to the game self-service); use abnormal methods to log in to the game (including but not limited to using (including but not limited to using third-party software or systems that are not developed, authorized or approved by the Company to log into the game), using external software such as network gas pedals or robot programs, etc. to maliciously damage the service facilities and disrupt the normal service order; modifying, translating, annotating, organizing, compiling and interpreting the game software; using the technical defects or loopholes that may exist in the software or online game system to make profits for oneself and others in various forms ( including but not limited to copying game virtual goods, etc.) or engaging in other improper acts, etc.
The user agrees to use the monitoring data in the game program as the basis for judging whether the user has cheated in the game through the use of plug-in programs and other methods.
Article 12- Interruption, suspension and termination of services
1. Suspension and termination of services to users (1) The Company shall immediately terminate the services provided to users if they publish illegal information, seriously violate social morality, or otherwise violate the prohibitions of the law. (2) The Company shall have the right to terminate the services provided to the user if the user commits an improper act while receiving the Company's services. The specific circumstances of the improper behavior shall be clearly agreed in this Agreement or belong to the prohibited behavior that shall be terminated by the Company as clearly informed in advance, otherwise, the Company shall not terminate the service to the user. (3) The Company shall have the right to suspend all or part of the services provided to the user if the user provides false registration identity information or commits an act in violation of this Agreement; the Company shall notify the user of the suspension measures and inform the user of the suspension period, which shall be reasonable, and the Company shall resume the services to the user in a timely manner upon expiration of the suspension period.
(4) The Company shall bear the burden of proof if the Company suspends or terminates the provision of part or all of the services to the users according to the agreement of items (1), (2) and (3) of this paragraph.
2、Interruption, suspension and termination of the operation of the game server
(1) For the normal operation of the game server, the Company needs to regularly shut down the game server for maintenance or emergency shutdown for maintenance in case of emergencies; please understand that the normal service is interrupted or suspended due to the above circumstances, and the Company is obliged to try its best to limit the interruption time to the shortest possible time.
The Company has the right to terminate or interrupt all or part of the services provided by the game server when one of the following circumstances occurs, and the Company shall not bear any responsibility to the user or the third party for any inconvenience or damage arising therefrom: ① Periodic inspection or construction, updating hardware and software, etc. The Company has the right to suspend the services, but the Company will complete the maintenance and updating work as soon as possible; ② The game server suffers damage and cannot operate normally. ③Sudden failure of software and hardware equipment and electronic communication equipment; ④Network provider line or other failures; ⑤In an emergency in accordance with the provisions of the law or for the personal safety of users and third parties; ⑥Third party reasons or other force majeure circumstances. (2) The Company reserves the right to terminate or partially terminate the provision of game services if it deems necessary, and will announce it 60 days in advance before termination. Regardless of the reasons for termination of game services, users shall take corresponding measures to deal with game virtual goods by themselves, including but not limited to canceling or stopping the use of user accounts, game virtual goods and other related matters. The user shall not request the Company to assume any form of compensation or indemnity responsibility for the total termination of the game service except for the game virtual currency that the user has purchased but not yet used, including but not limited to the compensation requested for not being able to continue to use the user account, game virtual goods, etc.
Article 13 -Special Note on Battle System
Certain game services may contain a battle system in which users can freely fight against each other. For such game services containing battle system, once you click "Accept" and install the corresponding game software, or register, start using and/or continue to use the corresponding game software or game services, you will be deemed to agree to all the free-for-all actions in the game battle system and agree to abide by the rules of the free-for-all game.
Article 14 -Special Instructions for Single-player Games
In the game service whose main body is single-player game, the recharge system can only be used after accessing the Internet, if you use the recharge system to recharge, the recharge information will be confirmed through the Internet. If you uninstall or reinstall the game software, or if your mobile smart device is damaged and the game software cannot be started normally, all your game data will not be recovered. If you need to save the game data in the game server, you need to network for data saving operation.
Article 15 - Types and Definitions of Punishment
Good order is the basis of all good things. All punishments made by our company in the game are to maintain the harmony and fairness of the game world. But the real order should come from the habits of each person. We sincerely hope that there will come a day when we do not have to use penalties to regulate the behavior of players.
Unless otherwise agreed in this Agreement, if you violate the provisions of this Agreement, you may suffer one or more of the following penalties: (1) Warnings: Warnings are merely educational orientations for players who violate the rules of the game, and it is used as a way to properly manage the operation of the game. (2) Ban: Closing some or all of the offending player's chat channels and forcibly suspending the online conversation function of the player's user account, making it impossible for the player's user account to talk to other players until this penalty expires or is lifted. (3) Temporary freeze of play: Restrict the offending player's game character and limit his partial game operation until this punishment expires or is cancelled. (4) Permanent Freeze: Restrict the offending player's game character and restrict his partial game operation, and will not be lifted or released permanently. (5) Temporary ban: The offending player's user account will be temporarily prevented from logging in to one or more games provided by the Company for a certain period of time until the penalty expires or is cancelled. (6) Permanent ban: The offending player's user account will be permanently prevented from logging in to use the game services. (7) Forced offline: Forcing the offending player to leave the current game and ending the execution of the player's current game program. (8)Blocking account: suspend or permanently stop the offending player's game account from logging in to the game service. (9) Delete file: Delete the offending player's character file in the game world and prevent the character from appearing in the game world again. (10) Assume legal responsibility: If the player's misconduct causes damage to others or the Company or contradicts the current laws, the offending player shall assume the corresponding civil, administrative or criminal responsibility according to the law. (11)Dissolve organization: Dissolve the gang, union, force and other organizations established by the player. (12) Modify nickname: For the player's game character or war team, etc. the naming of the mandatory modification. (13)Temporary restriction of game behavior: the user account of the offending player will be restricted from using some game services for a certain period of time. (14) Other penalties: including but not limited to confiscation of improper benefits (such as game virtual items obtained by players through improper means), reverse deduction of values (including but not limited to experience value, etc.), etc.
Article 16 - In-game anti-harassment treatment rules
The Company advocates players to be responsible for their words and actions, play civilized and healthy, if players appear in the following situations as stipulated in this Treaty, they will be punished in accordance with the provisions of this article.
1. Impersonating the system: In the game, anyone who impersonates the system by various ways and behaviors to spread or disseminate false information to other players will be subject to the following penalties depending on the situation: warning; ban; temporary freezing of play; permanent freezing of play; temporary ban from logging in; permanent ban from logging in.
2. Illegal website: In order to maintain the cleanliness and harmony in the game world, anyone who promotes illegal websites may be subject to the following penalties depending on the situation: warning; ban; temporary freeze on play; permanent freeze on play; temporary ban on logging; permanent ban on logging.
3. indecent words and deeds: In the game, whoever spreads or disseminates indecent information by various ways and behaviors, depending on the situation, will likely be subject to the following penalties: warning; ban; temporary freezing of play; permanent freezing of play; mandatory offline; temporary ban from logging in.
4. Spam: If you spread a lot of the same, similar phrases or words and actions without any substance, or any information that has nothing to do with the game you are playing (including but not limited to screen swiping, etc.), or if you publish or spread any derogatory, defamatory, malicious attack on the game you are playing or our company or other inaccurate information, you may be punished as follows: warning; ban; temporary freeze of play; permanent freeze of Play; forced offline; temporary ban on login; permanent ban on login.
5. Regional division: In the game, any behavior that causes regional strife through various ways or means may be subject to the following penalties depending on the situation: warning; ban; temporary freeze on play; permanent freeze on play; mandatory offline; temporary ban on login; permanent ban on login.
6. Prohibited drugs or behavior: Any behavior involving prohibited drugs in the game will be subject to the following possible penalties depending on the situation: warning; ban; temporary freezing of play; permanent freezing of play; mandatory offline; temporary ban from logging in; permanent ban from logging in.
7. Real life information and personal intimidation: Any act of violence involving anything not directly related to the game world, as well as leaking any game world and real life information of other players or our employees, will likely be subject to the following penalties depending on the situation: ban; forced offline; temporary freezing of play; permanent freezing of play; temporary ban from logging in; permanent ban from logging in; bearing legal responsibility.
8. Promotion or use of Trojan, cheating, and other information: In the game, anyone who spreads or disseminates or uses Trojan , cheats, and other information through various ways and behaviors will be liable to the following penalties depending on the situation: ban; temporary freezing of play; permanent freezing of play; temporary ban on login; permanent ban on login; forced offline; account suspension; deletion of files; assumption of legal responsibility.
9. Promotion of proxy coaching: Anyone who spreads or disseminates information about proxy coaching in the game through various ways and behaviors will be liable to the following penalties depending on the situation: ban; temporary freezing of play; permanent freezing of play; temporary ban on login; permanent ban on login; mandatory offline; account suspension; deletion of files.
10. Promotion or offline trading: Users may only trade game virtual items within the game or through the trading platform approved by the Company (if any). The Company will crack down and punish users for any behavior related to recharging or conducting other transactions (including but not limited to users' recharging or in-game virtual item purchase through third parties) on any recharge platform or other trading platform not approved by the Company in advance. Once proven, the Company has the right to take various treatment measures depending on the specific situation, including but not limited to one or several of the following: warning, reverse deduction of value, temporary freezing or recovery of game virtual goods, temporary freezing of play, permanent freezing of play, forced offline, account suspension, deletion of files and other technical measures to prevent the user from engaging in such behavior; if the circumstances are serious, the Company reserves the right to pursue the user's legal responsibility. The right.
11. Promotion or release of illegal information, serious violation of social morality: In the game, any words or behavior that involves violation of national laws and social moral and civilized norms, including but not limited to promotion or participation in gambling, promotion of cults, etc., the player will be subject to the following penalties: warning; ban; forced offline; temporary freezing of play; permanent freezing of play; temporary ban on login; permanent ban on login; deletion of files ; bear legal responsibility.
12. Other harassment behaviors: In addition to the above-mentioned situation, if players appear other harassment situations that do not comply with laws and regulations, social morality or game rules, they may be subject to the following penalties according to the situation: warning; ban; temporary freeze on play; permanent freeze on play; temporary ban on login; permanent ban on login; mandatory offline; account suspension; file deletion; legal responsibility.
Article 17 -Rules for interaction management of game administrator (hereinafter referred to as "GM")
1. During the game, players may communicate with the GM for various reasons. Our company will provide official game forum for specific games as the communication platform between players and GMs. If problems are encountered in the game, players can submit problems through the official forum and it will provide players with fast and quality services.
2. We hope that the communication between GM and players can be helpful to players, but please ask players to abide by the relevant regulations. The Company will seriously deal with the following behaviors.
(1) Impersonating the system or GM: In the game, there may be some players impersonating the system or GM. If you find it, you can report it to the GM through the game forum and help to check it. Once it is confirmed, the Company will take severe punitive measures against them.
(2) Cheating or trying to cheat the GM: In the game, players should not try to take advantage of our company's trust in you to do certain acts of cheating or trying to cheat the GM. If found, the Company will take severe punitive measures against such players. Attempts to cheat the GM include, but are not limited to, misleading the GM, refusing to provide information, providing false information, and any attempt to "defraud" the GM.
(3) Violating or ignoring prompts made by the GM: In the game, in order to ensure the common interests of the majority of players and to maintain normal game order, the GM may prompt players to perform certain operations or stop performing certain operations, and any behavior that ignores or obstructs this work may result in penalties for the player's game character. Therefore, players should maintain a cooperative attitude.
(4) Interfering with GM's work: The Company will take severe punitive measures against the following behaviors if they occur in the game.
① Asking the GM for any virtual game items (including but not limited to game resources, equipment, etc.).
② Calling the GM frequently or sending requests without substantial content.
(3) Repeatedly sending answered or problem-solving requests for help to the GM.
(5) Abusive or malicious attacks on GM: Abusive or malicious attacks on GM are not allowed in the game. If found, the Company will take severe punitive measures against them.
(6) Disrupting the game order: In the game, the Company will take severe punitive measures against the following behaviors if they occur.
① Staying in sensitive areas (including but not limited to event registrants, packet issuers, teleporters) for a long time or maliciously blocking NPCs.
② Any malicious PK, clearing, extortion, etc.
③ Threatening or inciting other players to participate in abnormal game content (including but not limited to marching, gathering and rioting, etc.).
3. If a player is found to violate any of paragraph 2 of this article, he/she may be subject to the following penalties depending on the situation: warning; ban; temporary freezing of play; permanent freezing of play; temporary ban on login; permanent ban on login; mandatory offline; account suspension; deletion of profile; deletion of forum posts; blocking of forum account; temporary interruption of service; and legal responsibility.
4. Password retrieval: In case of forgotten or lost password, please try to retrieve it by logging into the "User Center" page. If you can't retrieve it, you can collect the relevant information to retrieve the password and log in the "account repair support center" page to submit, the company will have special staff to check and process for the players.
If the player logs in the game with the approved partner's account, if the password is forgotten or lost, the player should contact the main body providing the account registration service (i.e. the company's approved partner) for processing.
Warm reminder: No GM or company staff will ask players for pass password, security code and other information in the game or forum, so please pay attention to identify them to avoid unnecessary losses.
Article 18 - Naming Management Rules
Although character nicknames, names of organizations established by players, etc. can be named by players, in order to maintain cleanliness and harmony in the game world, the Company does not allow contents including but not limited to those involving race/religion, national politics, national leaders, obscene/vulgar, defamatory/threatening, religious or religious figures, staff members, offensive, insulting, likely to cause misunderstanding, prohibited drugs, etc. If the name of the website is found to be in violation of the above-mentioned conditions, the name of the website will be used.
If the aforementioned is found, the offending player may be subject to the following penalties depending on the situation: warning,ban,temporary play freeze, permanent play freeze,forced offline,temporary ban from logging in, permanent ban from logging in, modification of nickname, and dissolution of the organization.
Article 19 -Use of game bugs and third-party software processing rules
1. Game bugs refer to the loopholes or unreasonable phenomena in the game system, program and setting.
Players are obliged to report bugs in the game to the GM, and it is strictly forbidden for players to directly or indirectly make use of game bugs and program loopholes to make profits or disturb the game order, or use bugs and loopholes to achieve personal purposes. If players have such behavior, once found, they may be subject to the following punitive measures: confiscation of improper benefits gained directly or indirectly by players using bugs to play the game; reverse deduction of values (including but not limited to experience value); forced offline; temporary freezing of play; permanent freezing of play; temporary ban on logging; permanent ban on logging; deletion of files; and assumption of legal responsibility.
2. Unauthorized third-party software refers to any file or program that can be used to gain advantages in the game but is not part of the corresponding game software of the company, including cheating plug-ins and plug-ins of related auxiliary nature (including but not limited to automatic upgrading, automatic leveling, automatic medicine, automatic completion of tasks, acceleration nature, simulation plus points, combat blood or other operations beyond the scope of the game settings). If you are found to use cheating plug-ins and related auxiliary plug-ins, we will take severe punitive measures against you, including: confiscation of improper benefits obtained directly or indirectly by using third-party software to play the game,deduction of value (including but not limited to experience value), temporary freeze of play,permanent freeze of play, forced offline, temporary ban on login, permanent ban on login, deletion of files, and assumption of legal liability.
Any external third-party software used in conjunction with the game software may have an adverse effect on the game. The main possible consequences of using external applications are poor data transfer, causing players to frequently drop or get stuck. External applications may infect players' mobile smart devices (including but not limited to cell phones and tablets) with viruses, spyware and other unknown programs. Third-party software may also steal information stored in players' mobile smart devices (including but not limited to cell phones and tablets), such as account numbers, passwords and other personal information.
Article 20 - Rules related to theft of accounts
In order to ensure that players can experience the game happily and that their legitimate interests are not infringed, the Company will severely combat and punish number theft and number theft-related acts (including but not limited to theft of user accounts, game data, players' personal data, assisting the number stealer in operation and transferring game virtual goods). Once proven or at the request of the competent authorities, the Company has the right to take immediate punitive measures such as temporary restriction of game behavior, recovery of game virtual goods, temporary ban on logging, permanent ban on logging, account suspension, file deletion, etc. Depending on the specific circumstances, the Company reserves the right to pursue legal responsibility for the players involved. Although you did not actively participate in the theft, if the game virtual goods you obtained were obtained by others through theft and then transferred or assigned to you, the Company has the right to take back the game virtual goods you purchased in order to maintain the rights and interests of the stolen player and the fair and just game order in the game. In the process of verifying the theft of players, in order to quickly investigate and deal with the problem, the Company may ask the relevant players to assist in the investigation, including but not limited to banning login investigation, online communication, offline communication, etc.
Article 21- Rules for dealing with fraud in the game
Honesty and credit are the basic principles in the game. In-game fraud refers to cheating others of game virtual items or other properties by false promises, fictitious facts, concealing the truth, deliberately misleading, impersonating others, deliberately confusing and other ways for the purpose of illegal possession. In-game fraud includes nickname similarity fraud, impersonating friends, impersonating officials and other forms.
If a player commits in-game fraud, we will take various actions depending on the circumstances of the fraud, including but not limited to one or more of the following: recovery of in-game virtual items, deduction of value (including but not limited to experience value), temporary play freeze, permanent play freeze, forced offline, temporary ban from logging in, and permanent ban from logging in.
Although you did not actively participate in the fraud, if you obtained the game virtual items through fraudulent means and then transferred or assigned to you, in order to maintain the rights and interests of the stolen players and the fair and just game order in the game, the Company has the right to take back the game virtual items purchased by you.
Article 22 - Rules of dishonest behavior related to recharge
Honesty and credit are also the basic principles that users should follow in their recharge-related behaviors. After users successfully recharge the game service to obtain the right to use virtual items or value-added services (hereinafter collectively referred to as "recharge revenue"), if they have any misunderstanding, dissatisfaction, suggestion or other demands on the game service, they can notify the Company through the customer service area or customer service telephone at any time. If the user does not choose such methods but carries out refund operation separately, he/she should immediately notify the Company through the customer service area or customer service telephone number to deduct the corresponding recharge proceeds. If the user still occupies the recharge service after the refund operation, it is a dishonest behavior and the Company will crack down and punish, including but not limited to one or more of the following: warning, backward deduction of value, temporary freezing or recovery of game virtual goods or value-added services, temporary freezing of game play, permanent freezing of game play, or permanent freezing of game play. Temporary freezing of play, permanent freezing of play, forced offline, account blocking, deletion of files and other technical measures to prevent users from engaging in such behavior; in serious cases, the Company reserves the right to pursue the legal responsibility of the user (including but not limited to civil liability, criminal liability).
Article 23- Data Abnormal Handling Rules
If the company finds that the user data is abnormal or there is illegal or other improper behavior ("other improper behavior" includes but is not limited to using bugs or abnormal game methods to improve game character data, in-game character rankings, etc.), the company has The right to investigate and take corresponding measures, including but not limited to: (1) delete game virtual items (2) confiscate illegitimate interest (3) data return or reset (4) ban (5) temporarily ban (6) Permanent ban on login (7) Temporary isolation (8) Permanent isolation (9) Forced offline (10) Suspension until the user account is deleted, etc. The user has no right to ask the company to bear any responsibility.
Article 24 - Rules for dealing with the act of gaining improper benefits
Users understand and agree that the Company provides game services to users in order to let them experience the colorful game content, not to earn real-world money or make economic profits by using the game services. The user does not aim to experience the game content, but mainly trade and make profit in the game, which will destroy the fairness or balance of the economic system within the game, thus adversely affecting the game experience of other users and the game itself. Therefore, the User undertakes not to engage in game behavior or trade virtual items for profit, and any situation in which the User engages in game behavior or trades virtual items for profit will be considered as making improper profits, including but not limited to the User: (1) registering multiple user accounts and/or game character IDs to engage in game behavior for profit; (2) engaging in single or series output play in the game and selling the obtained (3) Trading virtual items on different servers for profit by taking advantage of the difference in the value of virtual items on different servers; (4) Acting as an intermediary for trading game accounts and virtual items for profit; (5) Trading user accounts or virtual items on trading platforms not provided or approved by the Company for profit; (6) Using virtual items obtained in the game for sale for profit without paying attention to your own character (7) Using game behavior and game content to organize or participate in gambling, commit or participate in theft of other people's property or virtual goods and other suspected illegal criminal acts; (8) Any other in-game profit-making behavior that is not for the purpose of normal game entertainment interaction. The Company has the right to take the following measures against users who make improper profits at the same time: reverse deduction of values, recovery of game virtual goods, temporary freezing of play, permanent freezing of play, forced offline, temporary isolation, permanent isolation, account blocking, file deletion and other technical measures for all user accounts involved in making improper profits (including but not limited to accounts that obtain, transfer or sell game virtual goods) Prevent users from engaging in such acts; if the circumstances are serious, the Company reserves the right to pursue the legal responsibility of the user.
Article 25 -Character Protection Rules
If you report that your character has been stolen, encountered hacking or other abnormal conditions, or if the Company finds signs that your character has been stolen, shared or abused or other abnormal conditions, the company will investigate your character and, depending on the circumstances, take protective measures against your character during the investigation (including but not limited to Temporary freezing of your character). Please follow our guidelines and submit relevant documents to cooperate with our investigation, so that the protective measures for your character can be lifted as soon as possible.
Article 26- Rules for the use of game page
Without the prior written permission of the company, you shall not display, copy, transmit or play the game screen in the game service in whole or in part through the third party software, otherwise the company shall have the right to take various processing measures according to the circumstances of your breach, including but not limited to one or several of the following, and the company reserves the right to further pursue your legal responsibility: temporary ban on login, forced offline, account suspension.
Article 27- Damage Compensation
If your violation in the game causes damage to the company or a third party, you shall bear the corresponding legal responsibility, and the Company shall have the right to take all reasonable actions for its own damage, including but not limited to recovering the game virtual items, etc. The company shall also have the right to claim the amount of loss from you and require you to bear the Company's reasonable recovery costs.
Article 28- Force majeure factors
The company shall not be liable for losses caused by force majeure. Force majeure referred to in this Agreement includes: natural disasters, changes in laws and regulations or governmental directives, causes unique to the characteristics of network services, such as failures of domestic and foreign basic telecommunications operators, computer, mobile device or Internet-related technical defects, Internet coverage restrictions, computer, mobile device viruses, hacker attacks and other factors that cannot be foreseen, avoided and overcome within the scope of lawful objective circumstances.
Article 29 - Links and advertising information
All links provided by the company on the official website of the game, the official forum of the game, and the game may be linked to the websites of other individuals, companies or organizations. The purpose of providing such websites is to facilitate users to search or obtain relevant information on their own, and the company does not guarantee the authenticity, completeness, timeliness or credibility of the products, services or information provided by the websites of the linked individuals, companies or organizations. There is no employment, appointment, agency, partnership or other similar relationship between these individuals, companies or organizations and the company.
The company may publish commercial advertisements or other promotional activities information on the official website of the game, the official forum of the game, and within the game. These advertisements or promotional activities are provided by advertisers or commercial service providers, who are responsible for them, and thecompany only provides the medium for posting the contents. The transaction of goods or services purchased by the user through such linked websites or advertisements exists only between the user and the provider of such goods or services and has nothing to do with the company, and the company does not assume any legal responsibility for the transaction between the user and the provider of such goods or services, so the user should pay special attention to it.
Article 30 - Storage and security of information and limitation of services
The company shall endeavor to maintain the security and convenience of the services provided under this agreement, but shall not be responsible for the deletion or storage failure of information (including but not limited to information posted by the user) that occurs in the services. The company reserves the right to determine whether the user's conduct is in accordance with this agreement, and if the user violates this Agreement, the Company reserves the right to discontinue the services provided to the User pursuant to this agreement.
Article 31 -Change of Terms and Conditions
The company has the right to modify the terms and conditions of this agreement when necessary, so please check the relevant contents regularly. If the user continues to use the services covered by this agreement, he/she shall be deemed to have agreed to the modified contents. If the user does not agree to the modified content, he/she shall uninstall the game software, terminate this agreement and stop using the game service.
Article 32 - Game Data
Any data information, including but not limited to account data information, character data information, level and virtual item data information, etc. (except for the user's name, ID number, telephone number and other personal identity data information), generated during the user's participation in the game and stored in the Company's server, is part of the game software and is owned and managed by the Company. Users have the right to modify, transfer and abandon the data information belonging to their own user accounts through proper means under the premise of complying with the game rules.
Article 33- Notification
All notices sent to users by the Company may be transmitted through announcements within the game, on the important pages of the game's official website or the game's official forum, by e-mail or by regular telephone calls and letters. At the same time, users hereby agree that the Company may send commercial information to their e-mail addresses.
Article 34 - Intellectual Property Rights and Licensing of Content Provided by Users
The Company respects intellectual property rights and pays attention to the protection of the rights enjoyed by users. In the Game Service, you may need to provide content to us by various means such as uploading, posting, etc. In this case, you still enjoy the full intellectual property rights of such content. In such cases, you retain full intellectual property rights in such content.
You hereby expressly agree that by providing the aforementioned content, you irrevocably grant us and our affiliates a worldwide, perpetual, royalty-free license to use, distribute, reproduce, modify, sublicense, translate, publish, perform and display such content, and to create derivative works from such content.
Article 35 -Other Agreements
In order to avoid disputes, the user agrees to use the data stored on the Company's servers as the criterion for judging issues related to data and technical aspects of this agreement. The Company guarantees the authenticity of such data.
The headings of all provisions of this Agreement are for convenience only and have no actual meaning in and of themselves and shall not be relied upon in interpreting the meaning of this Agreement and the related provisions.
If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part for any reason, the other provisions of this Agreement shall remain valid and enforceable.
Any failure to exercise, failure to timely exercise or failure to fully exercise the rights of the Company under this Agreement or under the law shall not be deemed a waiver of such rights and shall not affect the exercise of such rights by the Company in the future.
Important Notes:
It is our company's aim to create a comfortable, fair and humane gaming environment. Our company is always open to accept players of different geographical, age and cultural backgrounds. In the game, both our staff and tens of thousands of other players are playing different roles and exercising their respective missions. Our company is full of gratitude and respect for players who respect the rules of the game and respect others, so let's work together to build a green online game and weave a beautiful dream together!
Youth users must abide by the National Youth Internet Civilization Convention: be good at online learning, do not browse undesirable information; be honest and friendly in communication, do not insult and defraud others; enhance self-care awareness, do not date online friends at will; maintain network safety, do not damage the network order; be beneficial to physical and mental health, do not indulge in virtual time and space.
Lesser Panda Limited built the Streetball Allstar app as a Freemium app. This SERVICE is provided by Lesser Panda Limited. at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Streetball Allstar unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
Google Play Services
AdMob
Google Analytics for Firebase
Firebase Crashlytics
Facebook
Unity
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Additional Information for the EEA and UK residents
If you are in the European Economic Area (EEA) or the United Kingdom (UK), the following additional information applies to you in addition to the Privacy Policy set out above.
Data Subject Rights
In addition to the information set out in the "Your rights and choices" section in the Privacy Policy above, you have the right to:
● ask us to restrict the processing of your personal data,
● data portability,
● to object to the processing of personal data.
Legal basis for processing your personal data
● To establish and perform our contract with you (i.e. our Terms of Service) and to provide our services;
● For our or our partners’ legitimate interests, where those interests are not overridden by your data protection interests of fundamental rights and freedoms, e.g. to protect our legal rights, to pursue or defend legal claims, to improve our services;
● Consent, where obtained separately;
● For compliance with our legal obligations under applicable laws and regulations;
● To protect our or your vital interests or those of another person (for example, another player), e.g. against fraud and violations of our terms;
● While we typically do not collect sensitive or special category personal information, where we do this, it will be on the grounds of consent or other applicable lawful basis.
This policy is effective as of 2024-03-08
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@racoondigi.com.
Privacy Agreement
Lesser Panda Limited ( "we", "our", or "us") greatly recognizes and values the privacy of people ("you" or "user") who visit our websites, use or access our games, whether played on mobile devices, PCs, our websites or other approved platforms ("Lesser Panda Limited Game(s)"), and/or otherwise use or access any of our provided services, including software systems, customer support, marketing and advertising, and community services (collectively the "Lesser Panda Limited Services" or "our services").
To the extent permitted by applicable law, children under the age of 13 (or other age threshold required by local laws) are not allowed to create any Lesser Panda Limited Account (“Account”) for the Lesser Panda Limited Services. If you are 13 above but are considered a minor in your country (e.g. under 18 years old in some jurisdictions), you must have your parent or legal guardian read through this Privacy Policy with you and you represent that you have obtained the permission of your parent or guardian to create your Account.
If you are a parent or legal guardian of a minor in your country, please make sure that you have read this Privacy Policy before allowing your children to create their own accounts or to use the Services. You agree that you will be subject to this Privacy Policy and be responsible for your children’s activities while using the Lesser Panda Limited Services. You agree to supervise your children’s use of the Lesser Panda Limited Services and make sure that your children only view the contents that are age appropriate to your children.
This Privacy Policy describes why and how we collect, store, and use your personal data, and the choices and rights you have about the personal data you provide or we collect in connection with the Lesser Panda Limited Services. If you have any questions about this Privacy Policy, please contact us using the contact details provided in “Contact and Complaint” of this Privacy Policy.
In the event of a merger, acquisition, reorganization, bankruptcy or other similar events, your personal data may be transferred to the successor, we will endeavor to make an announcement in advance, disclose the details of the event and information about the successor, and request the successor to process your personal data in accordance with this Privacy Policy as well. In case the successor needs to process your personal data beyond the scope authorized in this Privacy Policy, the successor will be responsible for notifying you of details about their intended processing of your personal data and obtaining the consent of you and/or your parent and/or guardian (if applicable) again if required by applicable laws and regulations.
Lesser Panda Limited may periodically modify, adjust or revise the terms of this Privacy Policy due to change of the Lesser Panda Limited Services or update in applicable laws and regulatory requirements. You acknowledge and agree to check the updated terms of this Privacy Policy regularly. If you have any questions about the updated terms of this Privacy Policy, please contact us using the contact details provided in “Contact and Complaint” of this Privacy Policy. By continuing to use the Lesser Panda Limited Services you acknowledge that you have read and understood how we process your personal data according to the updated Privacy Policy.
This Privacy Policy informs you of the following information:
1. What Data We Collect and Process
2. Why Do We Collect and Process Your Personal Data
3. Advertisements and Your Choices
4. Cookies and Similar Technologies
5. Who May Access Your Personal Data
6. Data Retention
7. Your Rights and Choices
8. Securing Your Data
9. Age Limits and Children Protection
10. Contact and Complaint
11. Supplemental Terms – Jurisdiction-Specific
12. What Data We Collect and Process
(1) Data We Collect (either directly from users or through a third party)
i. Account Registration Information: When you create the Account, we may collect your username, email address, mobile phone number, password, verification code and Open ID, to help you create and manage the account for your use of our services, to provide game login services and for other purposes set forth in Section 2 of this Privacy Policy.
ii. Birthday. Where applicable, you may need to provide us your birthday when you apply for birthday gifts or other benefits available on our services. You may choose to provide us your birthday in your user profile.
iii. Connected Social Media Account Information (Third Party). If you choose to log in to our services via your social media account(s), we may receive your social media account information from third party social media providers. Such information obtained from third party social media providers will be added to your account information.
iv. Personal Profile Information. You can choose to create your personal profiles (where available) in our services by setting a nickname, creating your personal signature, uploading your avatar and other information depending the setup of our services.
v. Game Data. We process this information about your gameplay status, progress and usage statistics to provide you with feedback and information, and for other purposes set forth in Section 2 of this Privacy Policy.
vi. Chat Data. If you use the chat function in our services (e.g. the in-game chat), we may process the communication record and we will apply end-to-end encryption to protect your data.
vii. Malicious Content Information. Nickname, signature, chat data (solely in the form of text); in order to ensure a harmonious and healthy online environment in the game, we collect the above information to avoid some words that may offend or distress others (which breaches the Terms of Service, e.g. pornographic content) via your signature, nickname, or chat data within our services.
viii. User Service Information. When you seek our technical and/or customer service support and/or exercise any of your legal rights as the data subject, we may collect the information that you provide in communications with our support team.
ix. Survey Information. We will collect your survey responses, if you participate in our surveys.
x. Activity Participation Information. If you agree to participate in any activities organized by us (such as sweepstakes), we may collect your participation information including your name, UID, email address, mobile phone number, nickname, country/region. Where you win any prizes, you may also need to provide us your mailing address for us to send you the prize. Your activity participation information may be added to your account.
xi. Internet Protocol (IP) Address and other device information.
xii. Advertising Information. Advertising ID and select device information, we store the Advertising ID for that advertisement and the other device information with your profile to track the success of our advertising and marketing programs. Besides, after taking appropriate technical security measures (such as encryption and hashing) to de-identify your email address, including email address collected from third party social media providers when you log in via your social media account(s), we may use your de-identified email address to track the success of our advertising and marketing programs.
xiii. Payment data .If you choose to make purchase(s) with your Account, we may need to collect your payment data in order to process your purchase(s) and related activity, which may include your name, bank/debit/credit card number, card expiration date, billing address (country, city, postal code, address), and CVV.
xiv. PayPal account. We will store your PayPal account information and display it as a selectable payment option so that you can use it for subsequent payments.
xv. Other Information Subject to Specific Notice. For some websites, apps, or services provided by us, we may collect additional information beyond the above listed information. We will develop individual privacy notices to inform you how we process your personal data when you use the specific services. Such individual privacy notices will prevail in terms of the personal data processed for such individual services.
In order to better provide you with a complete gaming experience, we may merge and update our collected personal data with data from third-party contractors in order to update your profile (e.g. the information of your connected third-party accounts), perform market analysis, and/or otherwise as set forth in Section 2 of this Privacy Policy, with your prior consent or where we have other legal grounds permissible under applicable laws.
When you use or interact with third-party services that may be available on our services, such as third-party social media widgets, share buttons, and/or login mechanisms, this Privacy Policy does not and will not extend to such features, which shall be subject to the respective third-party privacy policies.
(2) Data We Automatically Collect
To ensure security and stable operation, provide a fair gaming environment, prevent cheating and improve the functionality and quality of Lesser Panda Limited services and other purposes as set forth in Section 2 of this Privacy Policy, we may automatically collect data using mechanisms like cookies, browser web storage, and application data caches. The categories of data we automatically collect include device related data (including device ID, device name, device type/model, MAC address, IMEI data, CPU data, graphics card model, OS version and language, time zone, screen DPI, device resolution, memory data, and graphics card model), data related to bugs, errors, crashes and diagnosis (including registration/login time, game version, UID, stacktrace, crash reports, abnormal process data) and other data related to security (including installed APK names , startup time, request and referral URLs, and system activity details, game-related plug-in and runtime data, and data related to external plugin programs) . We also automatically collect data about your interactions with our services, such as the pages and other content you view, any content you post, and the dates and times of your visits.
In specific cases, we may collect other personal data apart from the categories stated herein based on your consent or other legal basis. When this occurs, we will provide more information about any change to the way or purpose of our collection or processing which are different from or not clarified in the details in this Privacy Policy.
13. Why We Collect and Process Your Personal Data
In order to provide Lesser Panda Limited Services to you, we collect and process your personal data for one or multiple purposes including to:
(1) allow you to access or restrict your access to our services;
(2) provide you the services required by you and perform our contractual obligations towards you;
(3) analyze and manage our services for system administration, user service, security, fraud-detection, checking the authenticity of an account owner, archival and/or backup purposes;
(4) correct bugs or errors, improve our services and respond to customer desires and preferences, including language and location customization, personalized support and instructions, and other responses;
(5) develop new services or products and improve the user experience;
(6) verify and confirm payment;
(7) deliver advertising that may be relevant to your interests and track the success of our advertising and marketing programs;
(8) communicate with users (including by sending text messages and/or push notifications) and take action against violations;
(9) personalize your experience;
(10) keep you up to date with the latest product announcements, and provide other information pertaining to our services;
(11) provide software verification, upgrades and administration, notify of special events;
(12) offer to participate in our surveys or activities;
(13) fulfill our obligations under applicable laws and regulations, respond to requests of government authorities;
(14) establish, exercise or defend legal claims;
(15) analyze, profile, segment, merge and/or update all collected data (regardless of an aggregated or individualized manner) for the purposes of improving service quality and providing a better experience;
(16) protect the integrity, information safety, and financial security of our services or users, comply with legal obligations, and enforce compliance with the Terms of Service or other restrictions placed on your use of our services;
(17) track your process across our websites and applications to verify that you are not a bot and to optimize our services; and/or
(18) for any other purposes for which we provide specific notice at the time the information is collected.
For the purposes set forth above, our affiliates may be commissioned to process your information, provided that such affiliates comply with the terms in this Privacy Policy. Affiliates in this Privacy Policy shall mean an entity that directly or indirectly controls, is controlled by or is under common control with Lesser Panda Limited PTE. LTD. hereto.
14. Advertisements and Your Choices
For the purpose of providing personalized advertisements, you acknowledge and agree that we may collect and process the data to:
(1) deliver, target and improve our advertising; and/or
(2) improve advertising and other marketing and promotional activities.
We or our authorized contractors may deliver advertisements, marketing or promotional communications. If you do not wish to receive such information, you may request that we or our contractors remove your data from the contact list.
Pertaining to the advertisements, marketing or promotional communications, you may be able to opt-out of receiving such communications in accordance with the instructions therein, such as email, online communication channels, or other contact methods provided by us. For example, you may opt-out the out-of-game push notifications on mobile applications by checking the settings and turning off the "allow notifications" (iOS/Android).
15. Cookies and Similar Technologies
In order to measure the effectiveness of our services, we may use cookies, which are small text files for added functionality or for tracking site usage. We may use cookies and/or authorize a third-party’s tracking-utility, from time to time, (a) to log your IP address in determining the path that users take on our sites and identifying repeated users of our sites, (b) to collect the websites or sources that linked or referred you to our services, and/or (c) to collect technical data about the devices and software you use to access our services, the operating system of your devices, and other similar technical data. If you do not wish to accept cookies or want to be notified of when they are placed, you may set your web browser to do so, if your browser permits.
We use the cookies, web beacons and similar technologies to personalize your experiences on our services and for various other purposes, including:
(1) remembering you: cookies, web beacons and similar technologies help us identify you as a registered user and keep the preferences or data that you have previously provided;
(2) analyzing how you use our services: cookies, web beacons and similar technologies help us understand what visitors (including users) are doing on our services, or what pages or sections are most popular;
(3) deliver advertising: cookies, web beacons and similar technologies help us provide you with advertising that we believe is relevant to you or of interest to you, on the basis of the data you provide; and/or
(4) other related functions or purposes mentioned in Article 2 herein.
We or our authorized contractors may use cookies and similar technologies to provide and personalize services, prevent fraud and fulfil other purposes mentioned above. Please note you may be able to disable cookies in your browser settings, but if you do so some parts of our services may then not function properly.
16. Who May Access Your Personal Data
In addition to Lesser Panda Limited and/or its affiliates, other parties may also access your personal data in the following situations. You acknowledge that you have foreseen the occurrence of such disclosure when you provide your personal data.
(1) Other In-Game Users of Our Services
Other users may, for example, in a group challenge, access your in-game activities in the process of such group challenge. Other users may also see your displayed data and read the messages you have posted on or through our services. You acknowledge and agree that our services may also include message boards, communities, forums, and/or other chat areas, where users may exchange ideas or communicate with other users, and that any data you post to any communication area is publicly viewable. We strongly recommend that all users avoid posting personal or sensitive data at any time on or through our services.
(2) Competent Authorities
We may provide a certain portion of your personal data to governmental authorities as so requested according to applicable laws and regulations. Besides, we may disclose certain portion of your personal data within a strictly limited scope of recipients when we reasonably think it is necessary to protect us, our users or a portion of the public.
In addition to be required by applicable laws and regulations, we reserve the right to disclose your personal data in the cases if we, in our good faith, believe that disclosing such data is necessary to identify, contact, or bring legal action against you, if we reasonably believe that (a) you are violating any other agreement(s) between you and us, such as the Terms of Service, this Privacy Policy or otherwise damage us; (b) you are infringing third-parties’ rights and interests (including but not limited to intellectual property rights); and/or (c) it is necessary to prevent fraud or other illegal activities.
(3) Third-Party Vendors
Lesser Panda Limited may work with the following types of third parties on or through our services to help us provide services and functionalities to you:
i. Social networking portals who provide login and/or content-sharing service to and in our services;
ii. Logistics service providers who provide shipping services such as delivering physical prizes to users;
iii. Information communication service providers who provide SMS-messaging services;
iv. Payment service providers who provide payment services, such as assisting our services to run on, facilitating users’ payment, and maintaining a record of the users’ transaction history;
v. Advertising service contractors who provide marketing and advertising activities, including showing you ads that we think may interest you, conducting the programs, tracking the success, and analyzing the effect thereof; and
vi. Other contractors if any for the purpose of providing our services to you.
Besides, such contractors may use cookies, web beacons, and/or other tracking technologies to collect or receive data about you. For example, users purchasing and/or subscribing products or services will be required to provide additional data to third-party payment contractors, such as a valid credit card number and expiration date. Such third-party payment contractors may collect, process and retain your data to process payments and resolve subsequent payment disputes and inquiries. We may also receive, process and store the provided information from you and/or such third-party payment contractors to confirm payment, record purchase history and/or protect our legitimate interest when resolving subsequent payment disputes and inquiries.
When specific third parties are involved in collecting data and information, please refer directly to their privacy policies on their official websites and learn more about their data processing practices.
We may also disclose your information with your permission.
17. Data Retention
We will keep your data only for as long as your account is active or only for as needed to provide you the game services unless deleted in accordance with your request or as otherwise required by law. The locations of servers for the game services include:
(1) the United States
You acknowledge and agree that your data will be processed on our servers which may not be located in your country/region of residence and can be accessed by our support, engineering and/or our affiliates around the world. No matter where our servers are located, we will make great efforts to take the appropriate safeguards to guarantee your rights in conformity with this Privacy Policy and any applicable laws and regulations.
In the case you request to remove or delete your personal data, we will retain your data as long as necessary for applicable laws and regulations, such as to comply with our legal obligations, resolve disputes, and/or enforce the agreements between you and us. Please note that the removal or deletion of any of your data may result in the termination of some of our applicable services.
Where required by law, we will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or where the applicable laws and regulations provide for longer storage and retention period. Upon the expiration of such period, your personal data will be deleted, blocked or anonymized, as provided by and in accordance with applicable laws and regulations.
18. Your Rights and Choices
Subject to the applicable laws and regulations, you may have the following data protection rights as a user of our services and to withdraw your consent. You also have the right to complain to the local authorities.
To exercise any applicable rights below or to exercise any other statutory data subject rights you may enjoy under applicable laws and regulations, you may contact us using the contact details under the “Contact and Complaint” heading below.
To protect the security of your Account and your personal data, we may ask you to provide certain additional information before we respond to your requests. Under some circumstances, we may refuse to comply with your request as permitted by applicable laws and regulations. We may also charge a reasonable fee for complying with your request in accordance with applicable law, e.g. if your request is clearly repetitive or excessive.
(1) Right to Know about Personal Data Collected or Disclosed
You may have the right to access your personal data that we hold about you, i.e. ,(i) information whether your personal data is collected or disclosed, (ii) categories of your personal data which has been collected or disclosed, (iii) categories of sources from which your personal data is collected, (iv) business or commercial purpose for collecting or disclosing your personal data (if any); and you have the right to require us to provide a duplicate of your personal data undergoing processing, subject to submitting a verifiable request to us using the contact information in section “Contact and Complaint” below. You may also be able to exercise the right to access some of your personal data through the privacy setting available in the services (e.g. profile page or privacy dashboard), where applicable.
(2) Right to Rectify
If we process your personal data, we shall endeavor to ensure by implementing suitable measures that your personal data is accurate and up to date for the purposes for which it was collected. If your personal data is inaccurate or incomplete, you may have the right to request for rectification of your inaccurate personal data according to applicable laws and regulations and you can modify the information in the privacy setting of the services (if available).
(3) Right to Request Deletion of Personal Data
You may have the right to request the deletion of your personal data, if the reason as stated in Article 2 of this Privacy Policy does not exist anymore, or if there is another legal ground for its deletion, subject to submitting a verifiable request to the contact details under the “Contact and Complaint” below.
You acknowledge and agree that as a result of deleting your Account, you will lose access to game related services, including the account information, subscriptions and game-related information linked to such Account and lose the possibility to access other services through the Account.
(4) Right to Opt-out of Marketing Communications
You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing messages we send you.
(5) Right to Complain
You may have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority where applicable.
(6) Right to Withdraw Your Consent
If we have collected and processed your personal data with your consent, you can withdraw your consent in accordance with applicable laws. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent. In many circumstances, we need to use your personal data in order for us to provide you with our services which you require. If you do not provide us with the required personal data, or if you withdraw your consent to our use and/or disclosure of your personal data for these purposes, it may not be possible for us to continue to serve you or provide you with the services that you require.
19. Securing Your Data
Pertaining to your use of our services, we have endeavored to take reasonable measures to prevent unauthorized access to or improper use of your personal data, such as organizational controls, technical protection, and other protection measures.
Unfortunately, the transmission of information via the internet is not completely secure. While we strive to protect your personal data, we also remind you to be aware of hacking, cyber-attacks, and other risks on the Internet.
Therefore, we strongly urge you to take every possible precaution to protect your personal data when using our services, including but not limited to changing your passwords from time to time, using a combination of letters and numbers when creating passwords, using a secure browser and/or taking other possible security measures.
Please be aware that advertisers or websites with links to and/or from our websites may collect personal data about you. This Privacy Policy does not apply to such third party services, and cannot control the activities of, those other advertisers or websites. We highly recommend that you read the privacy policy of such third-party websites which you may be directed to before providing any personal data.
20. Age Limits and Children Protection
You represent that you are not a child under the age of 13. Children under the age of 13 (or other age threshold required by local laws) are not allowed to create any Account for the Lesser Panda Limited Services, to the extent permitted by applicable law. If you are 13 above but are considered a minor in your country (e.g. under 18 years old in some jurisdictions), you must have your parent or legal guardian read through this Privacy Policy with you and you represent that you have obtained the permission of your parent or guardian to create your Account.
If you are a parent or legal guardian of a minor in your country, please make sure that you have read this Privacy Policy before allowing your children to create their own accounts or to use the Services. You agree that you will be subject to this Privacy Policy and be responsible for your children’s activities while using the Lesser Panda Limited Services. You agree to supervise your children’s use of the Lesser Panda Limited Services and make sure that your children only view the contents that are age appropriate to your children.
Notwithstanding the foregoing, we recognize that we have a special obligation to protect children in regard to the collection and processing of personal data. We strongly urge parents and guardians to instruct their children never to disclose or give out their personal data when using our services without the prior permission of their parent/guardian. If we learn that we have collected personal data about a child under the age of 13, we will take steps to delete that data as quickly as possible. Also, if you believe that we might have any data from or about a child, please contact us using the contact details under the “Contact and Complaint” below.
21. Contact and Complaint
If you have any requests, concerns, questions about us, this Privacy Policy or how we process your personal data, or you want to make any complaints or want to exercise your data subject rights, please contact us as soon as possible by Online Serives
22. Supplemental Terms – Jurisdiction-Specific
(1)Additional Information for California Residents
California Consumer Privacy Act. The CCPA requires us to provide our users who reside in California with the additional notice below. For the purposes of this notice, Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, as amended or superseded from time to time (“CCPA”).
Personal Information does not include information that is:
● Lawfully made available from government records.
● Deidentified or aggregated.
● Otherwise excluded from the scope of the CCPA.
We collect and disclose for a business purpose the following categories of personal information:
● ContactInformation and Identifiers, including name, alias, online identifiers, IP address, email address, or other similar identifiers.
● Customer Records, including name,telephone number, and financial information (such as payment and bank account number).
● Commercial Information, including products or services purchased or obtained.
● Internet or Other Electronic Network Activity Information, including browsing history, search history, and information regarding a user’s interaction with an internet website or application.
● Inferences, such as consumer preferences drawn from the above.
As noted above, in order to provide Lesser Panda Limited Services to you, we collect and process your personal data for one or multiple purposes including to:
● Allow you to access or restrict your access to our services;
● Provide you the services required by you and perform our contractual obligations towards you;
● Analyze and manage our services for system administration, user service, security, fraud-detection, checking the authenticity of an account owner, archival and/or backup purposes;
● Correct bugs or errors, improve our services and respond to customer desires and preferences, including language and location customization, personalized support and instructions, and other responses;
● Develop new services or products and improve the user experience;
● Verify and confirm payment;
● Deliver advertising that may be relevant to your interests (you may be able to turn this feature on or off in the device settings as stated hereunder);
● Communicate with users (including by sending text messages and/or push notifications) and take action against violations;
● Personalize your experience;
● Keep you up to date with the latest product announcements, and provide other information pertaining to our services;
● Provide software verification, upgrades and administration, notify of special events;
● Offer to participate in our surveys or activities,
● Fulfill our obligations under applicable laws and regulations, respond to requests of government authorities;
● Establish, exercise or defend legal claims;
● Analyze, profile, segment, merge and/or update all collected data (regardless of an aggregated or individualized manner) for the purposes of improving service quality and providing a better experience;
● Protect the integrity, information safety, and financial security of our services or users, comply with legal obligations, and enforce compliance with the Terms of Service or other restrictions placed on your use of our services;
● Track your process across our websites and applications to verify that you are not a bot and to optimize our services; and/or
● For any other purposes for which we provide specific notice at the time the information is collected.
Collection of Personal Information
In the preceding twelve months since this notice was last updated, we have collected Personal Information from the following categories of sources:
● You/Your Devices: You or your devices directly.
● Users: Other users of our services.
● Affiliates.
● Advertising Networks.
● Analytics Providers.
● OS/Platform Provider: Operating systems and platforms.
● Social Networks.
● Partners: Business partners.
● Public: Publicly accessible sources.
If you are a California resident, you may exercise the following rights:
● The right to request a copy of the personal information that we have collected about you in the prior 12 months.
● The right to request details about the categories of personal information we collect, the categories of sources, the business or commercial purposes for collecting information, and the categories of third parties with which we share information.
● The right to request deletion of the personal information that we have collected about you, subject to certain exemptions.
You have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations.
An authorized agent may submit an access or deletion request on your behalf by sending a written authorization signed by you using the contact information in the “Contact and Compliant” section. We may still require you to directly verify your identity and confirm that you provided the authorized agent permission to submit the request
(2) Additional Information for the EEA and UK residents
If you are in the European Economic Area (EEA) or the United Kingdom (UK), the following additional information applies to you in addition to the Privacy Policy set out above.
Data Subject Rights
In addition to the information set out in the "Your rights and choices" section in the Privacy Policy above, you have the right to:
● ask us to restrict the processing of your personal data,
● data portability,
● to object to the processing of personal data.
Legal basis for processing your personal data
Our legal basis for collecting and using the information described in section 1 for the purposes in section 2 of our Privacy Policy above is:
● To establish and perform our contract with you (i.e. our Terms of Service) and to provide our services;
● For our or our partners’ legitimate interests, where those interests are not overridden by your data protection interests of fundamental rights and freedoms, e.g. to protect our legal rights, to pursue or defend legal claims, to improve our services;
● Consent, where obtained separately;
● For compliance with our legal obligations under applicable laws and regulations;
● To protect our or your vital interests or those of another person (for example, another player), e.g. against fraud and violations of our terms;
● While we typically do not collect sensitive or special category personal information, where we do this, it will be on the grounds of consent or other applicable lawful basis.
If you have questions, need further information about the legal bases for processing your personal information, or want to withdraw your consent, please see section 10 “Contact and Complaint” in the Privacy Policy above.
Children's Notice
Our Services are not marketed to, or intended for, children. Children for the purposes of our Services are (a) under the age of 13 years old or, if older (b) between 13 and 18 years old but under the age at which they can give valid digital consent to processing of their personal information under applicable data privacy laws. We strive to follow the different minimum age guidelines set by the laws of individual regions when determining the age that children can access certain features of our Services.
Children are not permitted to use these Services, and we do not knowingly collect any personal information from children. Though our Services are not intended for children as the primary audience, we may collect age information before allowing a user to proceed for certain Services. If we learn that we have inadvertently gathered personal information about a child that is not subject to an exemption under applicable privacy law, we will take measures to promptly remove that information from our records.
Data Protection Supervisory Authority
To lodge a complaint with your national or regional data protection supervisory authority, please contact the competent authority.